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General Information
Who are we?
What services do you offer?
Which destinations do you operate in?
Are you a licensed tour operator?
Why should I book with you?
Booking & Reservations
How can I book a tour?
Is online booking available?
Is my booking confirmed immediately?
Can I modify my booking?
Is there a minimum number of participants?
Pricing & Payments
What is included in the tour price?
Are there any hidden charges?
What payment methods do you accept?
Are prices per person or per group?
Do children get discounted prices?
Cancellation & Refunds
What is your cancellation policy?
Can I cancel my booking?
Will I get a refund if I cancel?
How long does a refund take?
Can I reschedule my tour?
Tour Experience
How long does a tour last?
Are tours guided?
What languages are tours available in?
Are meals included?
Is free time included during tours?
Pick-up & Transportation
Do you offer hotel pick-up?
What areas are covered for pick-up?
What time is pick-up?
What if I miss my pick-up?
Safety & Insurance
Are tours safe?
Are guides trained?
Is travel insurance included?
Can people with medical conditions join?
What happens in case of emergency?
Desert Safari
Is desert safari safe?
Is dune bashing mandatory?
Is food included?
Can children join desert safari?
What should I wear?
Theme Parks & Attractions
Do you provide attraction tickets?
Are tickets refundable?
Do tickets include transfers?
Are there age or height restrictions?
Can I book multiple attractions?
Customer Support
How can I contact support?
Can I leave a review?
How do you handle complaints?
Do you provide assistance during tours?
